sampling was used to recruit 22 interns and 11 preceptors during an internship program at a tertiary public hospital in Riyadh Methods: We used qualitative research based on a phenomenological approach. The data was collected through semistructured interviews Results: The internship program had a positive impact on interns and their preceptors. However, both groups reported negative issues related to their preparations [training] and emphasised the need for better cooperation between education and practical healthcare services Conclusions: The findings lead the researchers to develop a new model for clinical education, future healthcare professionals and those who assist them during the internship, "The Triple Ps and Cs to solve the trouble of transition"